Support

Questions, problems or ideas for Voyage on iPhone, iPad or the web: write to app@edward-tu.com. Say which device you're using and what happened, and you'll hear back.

Voyage opens with a four-digit access code, given to you by whoever is organising the trip. Enter it on the first screen, or open the link they shared. A code opens the trips it was made for, and whoever holds it can see and edit them.

If a code stops working, it may have been changed or removed — ask the organiser for a new one.

• Changes don't show on another device. Pull down on a list to refresh. Edits save within a second and sync between the phone and the web.
• A flight or train won't look up. Check the number and the date; you can always fill the details in by hand.
• Text is too small, or in the wrong language. Open Settings to change the text size or the language, where your code allows it.
• Removing your trips. Trips are created and deleted by the organiser; ask them, or write to the address above.